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Hospitals 09 October 2018

Bendigo Hospital: excellence in public-private partnership

The new Bendigo Hospital is the largest regional infrastructure development in Victoria’s history.

The hospital is an outstanding example of how public-private partnerships (PPP) can work. Project partners included the Victorian Health and Human Services Building Authority, Bendigo Health and the Exemplar Health consortium.

The partnership has achieved project innovations that would not otherwise have been realised. This includes the hospital’s link bridge, the new 128-room hotel and the amalgamation of three sites into one precinct.

Watch the new Bendigo Hospital public-private partnership video to find out more.

Learn more about the Bendigo Hospital via our dedicated project page.


[IMAGES: Robert Fiske, the CEO of the Victorian Health and Human Services Building Authority, is shown talking to the camera. The façade of the Bendigo Hospital is shown. Two men wearing suits pick up different parts of an architectural model and look at them.]

ROBERT FISKE: The Bendigo Hospital project has been an absolutely outstanding example of how government and the public and private sector can actually collaborate really, really well together for the benefit of the whole community. 

[IMAGES: Workers are shown building the Bendigo Hospital. A time-lapse montage of cranes erecting a massive air bridge connecting two buildings over a street.]

ROBERT FISKE: The Exemplar Health team working with Bendigo Health, the Victorian government, the whole team has pulled together over a lengthy planning and construction program to actually deliver a really, really terrific project for the people of Bendigo. 

[IMAGES: Liz Hamilton, the Executive Director of Exemplar Health, is shown talking to the camera. A long, covered bridge with windows on either side is shown. Surgeons are shown operating on a patient.]

LIZ HAMILTON: The public-private partnership has been really important in allowing us to be able to innovate here with the new hospital. One of the examples of that has been the fact that we have the link between the two sites by a bridge over the road with a helipad but also, though, when people are transported from the helipad to the site here, the link with this critical care lifts to the emergency department, to the theatres, to the women’s health, where this is really time-critical care, that that design was really important and what the PPP were able to do, was to bring the innovation and the best design practice to our hospital. 

[IMAGES: Michele Morrison, the CEO of Exemplar Health, is shown talking to the camera. We are shown a large hotel building with a mural on the side depicting a family. A large helipad is shown with the Bendigo Hospital in the background.]

MICHELE MORRISON: Things like putting a 128-room hotel on the side and 100-place child care centre, a community room in the hospital and then the multi-deck building, which brought the site together with the bridge link going across Arnold Street, which enabled the helipad to go on the roof and the connection through into the old hospital in the Highett block. So, you can actually walk from one side of the hospital to the other without having to go outside. 

[IMAGES: A group of people in red vests is shown talking inside a vast atrium. A fast time-lapse montage shows the Bendigo Hospital being built.]

MICHELE MORRISON: One of the things that I think was a stand-out, as far as innovation goes for our facility, was the three precincts on two sites that we turned into one facility. While, if you go and look at the hospital now, the solution may be quite logistical, but when you think back to when there was existing infrastructure and all the old buildings everywhere, it was really difficult to imagine that solution and our health planner did an exceptional job. We spent considerable thousands of hours and hundreds of hundreds of meetings with the clinical teams of Bendigo Health, going through the internal layouts of each and every room within their department. 

[IMAGES: Liz Hamilton is shown talking to the camera. Then a woman is shown being wheeled out of a shared hospital room. Then an elderly lady with a walking frame is shown entering a modern, private hospital room with a window looking out to a blue sky.]

LIZ HAMILTON: Having been here for 11 years, I’ve certainly seen how patients were cared for in the old hospital, where we had shared rooms, we had not enough bathrooms to be able to meet the needs of the patients, rather than now, most people are located in single rooms or in double rooms. 

[IMAGES: A series of leafy walkways and courtyards is shown. An onscreen fact says 46 terraces and courtyards.]

LIZ HAMILTON: We’ve got beautiful gardens around, so it does allow patients – particularly if they’re here for a reasonable period of time – to be able to get out into the environment that we’ve got, which is a much more tranquil environment. 

[IMAGES: Michele Morrison is shown talking to the camera. We are shown a colourful mural in the atrium of the Bendigo Hospital. Then a radiotherapy machine is shown.]

MICHELE MORRISON: One of the things that we’re most proud of and the delivery of this magnificent new Bendigo Hospital, was that it is a world-class facility. We always wanted to deliver a world-class facility and we have. The feedback that we have got from a number of overseas hospitals who’ve come untoward, no one is coming back and saying they’ve found a better hospital. So, we’re exceptionally proud of that. 

[IMAGES: The roof of the Bendigo Hospital is shown covered with solar panels.]

MICHELE MORRISON: We’ve won a number of awards, which you would expect from such a magnificent hospital but a couple of them are special. Winning the Premier’s Sustainability Award and, recently, the Property Council Project Development of the Year Award. So, we’ve not only beat all other hospitals, we were the best building in Victoria, full-stop this year. We’ve actually been short-listed for the World Architecture Awards and to be even nominated for that award is a remarkable achievement that we’re very proud of. 

[IMAGES: Robert Fiske is shown talking to the camera. Then the façade of the Bendigo Hospital is shown with people moving in and out.]

ROBERT FISKE: Exemplar Health, the Building Authority, Bendigo Health and the whole consortium of Exemplar Health really do need to be thanked and congratulated on how they’ve come together to deliver a fantastic piece of infrastructure for the Bendigo people and the people of the Loddon Malley region. For the Victorian Government, I think it’s been an absolutely outstanding example of how the government sector can work really, really closely and, for the benefit of the whole community, with the private sector.

[IMAGES: The façade of the Bendigo Hospital is shown. The screen fades to white and text appears which says: ‘Produced in partnership with Bendigo Health, Exemplar Health and Victoria State Government. Additional footage provided by NDY’. The next screen says: ‘Victorian Health and Human Services Building Authority, Victorian State Government, vhhsba.vic.gov.au’. The next screen says: ‘Authorised by the Department of Health and Human Services 50 Lonsdale Street, Melbourne. Spoken by R. Fiske, L. Hamilton’ and M. Morrison’.]

Last updated: 09 October 2018