Changing Places user and venue owner surveys – tell us what you think!
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Disability 22 May 2019

Changing Places user and venue owner surveys – tell us what you think!

Please note: As of 1 February 2021, the Victorian Health and Human Services Building Authority (VHHSBA) became the Victorian Health Building Authority (VHBA).

Please note: The surveys referenced in this article have now closed.

Have you or someone you care for used a Changing Places toilet or Marveloo in Australia?

Then we want to hear from you via our 10 minute online user survey!

Your feedback will help us to improve facilities and decide the best locations for future builds, so that our public spaces are more accessible and inclusive for people with disabilities, their families and carers.


Do you own or operate a venue with a Changing Places facility within Australia?

We’d also like to hear your feedback to help us to improve both the amenity and experience for people using these facilities.


Have a question about the surveys?

The surveys close on Friday 31 May 2019 at 11.59pm.

These surveys are being conducted by the Centre for Evaluation and Research at the Victorian Department of Health and Human Services. If you have any concerns or questions about the survey, please feel free contact us at

About Changing Places

Changing Places are larger than standard accessible toilets. They have a height adjustable adult change table, a tracking hoist system, and room for two people either side of a peninsula toilet. Marveloos are portable Changing Places and are available for hire at events and festivals.

Supporting the 326,400 Victorians with high support and complex needs, the initiative forms part of the Victorian Government’s 'Absolutely everyone: State disability plan 2017-20' which seeks to create more inclusive communities.

Victoria is a leader in building Changing Places, becoming the first state to directly fund the construction of Changing Places in 2015. Since then the Victorian Government has funded 32 Changing Places and incorporated Changing Places into new infrastructure builds including hospitals, sports stadiums and train stations.

You can learn more about the rollout of the Changing Places initiative in Victoria via our dedicated project page.

Locations of all currently open facilities, as well as Changing Places building specifications and guidelines can be found on the Changing Places website.

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Last updated: 25 May 2019