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Technical guidelines 22 August 2025

Responding to flooding events - restoration for healthcare facilities | Health Technical Advice (HTA)

The purpose of this Health Technical Advice (HTA-2024-002) is to provide guidance for restoration for healthcare facilities in response to flood or liquid escape incident (water ingress).

It is intended to be used alongside HTA-2024-001: Responding to flooding events - best practices and the facility’s emergency response plan, providing instructions for hospital management and external contractors on conducting successful remediation within a healthcare setting.

The remediation process for water damage and potential microbial growth in healthcare facilities involves a comprehensive and systematic approach, spanning from initial assessment of biological contaminant identification to returning the building and its contents to its pre-event condition. Proper planning, sampling, stakeholder engagement, and expert oversight are essential for ensuring safety and successful mitigation of the damage.

Please note: This document has been prepared as a guide and for information purposes only. No legal obligation for any loss, damage or expense is incurred by any person relying on the information provided.
 

  • Executive summary
  • Introduction
    • Purpose
    • When to use this document
    • Remediation introduction and overview
  • Definitions
  • Initial impact assessment
    • Make safe
    • Remediation engagement
    • Qualified scientific consultant
    • Project manager
    • Expert panel
    • Response time
    • Initial assessment
    • Visual inspection
    • Moisture survey  
    • Environmental conditions
    • Water classification
    • Identification of biological contaminates
    • Sampling
    • Pre-existing water ingress
  • Remediation
    • Introduction
    • Area isolation
    • Water removal
    • Area contents
    • Building structure
    • Building fixtures  
    • Mould removal or disinfection cleaning
    • Heritage listed structures
    • Asbestos containing materials (ACM)
    • Heating, ventilation and air conditioning (HVAC) cleaning and recommissioning
    • Lift Shafts
    • Post-remediation verification
  • Contractor management  
    • Health and safety
    • Personal protective equipment (PPE)
    • Donning and doffing
    • Thermal stress
    • Confined spaces
    • Contractor work clearance requirements
  • What is not covered by this document
  • References
  • Appendix A: Flowchart
  • Appendix B: Image descriptions

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Last updated: 22 August 2025