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Privacy statement

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The Victorian Health Building Authority is committed to protecting your privacy.

We endorse fair information handling practices and uses of information in compliance with our obligations under the Privacy and Data Protection Act 2014 (Vic) and the Health Records Act 2001 (Vic).

Information we collect when you use this website

As a branch of the Department of Health (DH) we comply with the department’s privacy statement, which outlines the information we collect when you use this website. We also use third party analytics tools to understand how you use this website, identify usability issues and improve your user experience.

Web statistical data collection

We use Google Analytics and Google Tag Manager to anonymously collect site performance and usage data. This includes measuring:

  • which pages are viewed, how often and the duration of visits
  • how people navigate our site
  • device types and operating systems used to access our site
  • how our site and content is performing. 

Read Google’s Privacy Policy.

Hotjar

We use Hotjar to understand how people interact with our website. It helps us identify which links and features people use, where they get stuck and what they are most interested in.

Hotjar combines analysis and feedback tools to record user behaviour such as clicks, scrolling behaviour and feedback users provide.

Read Hotjar’s Privacy Policy.

Social media pixels

We use social media including Facebook, YouTube and LinkedIn to communicate with the community, industry and our partners. Our website includes code (pixels) that measure performance of our social media channels. This includes identifying which social media channel people use to access the website, the devices people use and other demographic information.

Mailchimp

We use Mailchimp as our email marketing service. When you subscribe to our website, we use your information to send you newsletters and surveys about our projects.

Your name and email address will be processed by Mailchimp in the United States of America, on behalf of us. This information is handled in accordance with the Mailchimp Privacy Policy.

The information we hold will be handled in accordance with our Privacy Policy.

If you wish to access or update your information, please contact vhba@health.vic.gov.au.

Vimeo

Our website includes embedded videos hosted on Vimeo. In order to deliver the video and video player to you, the Vimeo web server receives information about your computer, including its internet protocol (IP) address.

Read Vimeo’s privacy policy.

While you can browse this website anonymously, some features of the website may not function fully.

Contacting the department’s freedom of information and privacy teams:

For information on making an FOI application, please visit the department’s Freedom of Information page or contact the Freedom of Information Officer:

Freedom of Information Unit, Department of Health

  • Postal address: GPO BOX 4057, MELBOURNE, VIC 3001
  • Street address: 50 Lonsdale Street, MELBOURNE, VIC 3000
  • Phone: (03) 9096 8449 or 1300 650 172
  • Fax: (03) 9096 8848
  • Email the Freedom of Information unit

For information on the department's Privacy policy or on how the department manages privacy, please contact the Privacy manager:

Privacy unit, Department of Health

  • Postal Address: GPO BOX 4057, Melbourne VIC 3001
  • Street Address: 50 Lonsdale Street, Melbourne VIC 3000
  • Ph: 1300 884 706
  • Email: Privacy unit

Further information on data protection can be found on the Office of the Victorian Information Commissioner website.

Read the department’s privacy statement.

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How we calculate our project data

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Our home, health, mental health and aged care landing pages feature a snapshot of project data in the top right of the page.

Our projects and grant projects are calculated using the Total Estimated Investment (TEI) figures from the Victorian State Budget Papers, Budget Paper 4: State Capital Program.

Budget Paper 4: State Capital Program excludes the Changing Places program.

Number of projects and grant programs

We administer several grant programs which consist of multiple recipients across the state. In our project data, each grant is counted as a single program.

Updating our project data

We aim to update our project data at the end of each month. You can view when the data was last updated by checking the 'Last updated date' located near the bottom of the web page.

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New public health infrastructure to be all-electric

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With immediate effect, significant changes have been made to the rules guiding the design and construction of new health infrastructure.

The Victorian Government will build all new government buildings as all-electric, including new schools and hospitals. This will reduce emissions and reliance on gas, while realising the benefits of all-electric technology.

The policy on all-electric requirements for government buildings are being introduced so that projects that are at an advanced design stage, or already under construction are not delayed. These are critical projects being designed and delivered now to provide important services to Victorians and as such, they will continue to be built.

Some of these projects will take multiple years to complete and so there will be government building projects that continue to be built with gas, even as we move to phase out its use completely.

The Victorian Health Building Authority (VHBA) is well-prepared for the transformational shift to all-electric public hospitals. Its 'Guidelines for sustainability in healthcare capital projects' already require all-electric infrastructure for facilities under 10,000 square meters and for other facilities to include a plan to transition away from natural gas.

In addition, for the last few years the VHBA has progressed all-electric designs for all feasibility studies for new projects, regardless of their size. This puts the health system in a favourable position to apply this policy to the significant healthcare infrastructure pipeline.

The Victorian Government will be working through the implementation details over the coming months. The government builds a broad range facilities and infrastructure including hospitals and there’s a lot of detail to work through.

We will continue to innovate and work with industry to ensure that we have a robust approach to phase out fossil gas from all new buildings. Most gas use in public hospitals is for space heating, hot water and sterilisation – which can be replaced with highly efficient electric equipment.

From 2025 all public hospitals electricity use will be sourced from renewable sources, thereby maximising the carbon benefits of building all-electric hospitals.

The VHBA is reviewing which projects may be impacted by this policy.

While the VHBA will always seek to deliver all-electric facilities, some projects may be at a stage where it is too late to implement an all-electric solution without impacts to budget and/or delivery program. Where an all-electric solution is not possible, the project will be future proofed to allow a transition away from natural gas at a later stage.

It is likely that refurbishment and fit-out projects will fall outside the scope of this policy, given that they do not involve the construction of new buildings. To support the policy intent the opportunity to convert refurbished areas to all-electric needs to be considered while being cognisant of the project’s scope, budget, and program.

The VHBA is already applying this policy to a significant part of the healthcare infrastructure pipeline.

All-electric projects already underway include:

  • Arden and Royal Melbourne Hospital
  • New Warragul Hospital
  • Maryborough Hospital
  • Barwon Women’s and Children’s
  • New Melton Hospital
  • Ballarat Hospital redevelopment main works
  • Thomas Embling Hospital redevelopment
  • Angliss Hospital redevelopment
  • new aged care homes at Camperdown, Rutherglen, Orbost, and Mansfield
  • the community hospitals program
  • early parenting centres
  • Prevention and Recovery Centres (PARCs)
  • new ambulance branches.

Submissions to the 2023-24 Regional Health Infrastructure Fund (RHIF) and Metropolitan Health Infrastructure Fund (MHIF) for construction works will need to address the new policy of all new government buildings being all-electric.

Any submissions for a new standalone building, or an expansion is to be designed and costed as an all-electric facility.

To support the policy intent, we encourage the following projects to consider, where applicable, all-electric options, while being cognisant of the overall project’s scope, budget, and program:

  • refurbishment, modifications and remodelling
  • meeting compliance with 'AS4187 Reprocessing of Reusable Medical Devices in Health Service Organisations' and upgrades to central sterile services departments (CSSD)
  • upgrades to existing kitchens and laundries
  • replacement of ageing gas infrastructure.

These submissions should address necessary upgrades and/or modifications to the broader site-wide electrical infrastructure. This includes switchboards, electrical distribution, supply augmentation, and emergency power, inclusive of spatial and structural review for any new plant and equipment.

The VHBA will review guidelines for all future grant programs to align with the new all-electric policy.

Queries relating to the 2023-24 Regional Health Infrastructure Fund can be directed to rhif.applications@health.vic.gov.au.

Queries relating to the Metropolitan Health Infrastructure Fund (MHIF) can be directed to mhif@health.vic.gov.au.

The policy does not affect existing arrangements for emergency power.

New and existing hospitals will continue to be able to use diesel generators for emergency power.

As part of the Victorian Government’s Gas Substitution Roadmap, the VHBA is investigating the opportunities and barriers of transitioning existing health facilities away from natural gas over time.

The VHBA’s $40 million energy efficiency and solar program is supporting energy audits at 50 local, small rural, multi-purpose, early parenting centres and state-wide health services.

These audits are identifying opportunities to transition away from natural gas.

If you have any questions on the application of this policy on a project at your health service, please reach out to your nominated VHBA contact.

Queries relating to grants from the Regional Health Infrastructure Fund can be directed to rhif.applications@health.vic.gov.au.

Queries relating to the Metropolitan Health Infrastructure Fund (MHIF) can be directed to mhif@health.vic.gov.au.

All other queries can be directed to VHBA’s Environmental Sustainability team at sustainability@health.vic.gov.au.

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With immediate effect, significant changes have been made to the rules guiding the design and construction of new public health facilities, and other government-owned facilities.

What’s changing

As part of the Victorian’s Government’s commitment to combat climate change and reduce greenhouse gas emissions, all new State Government projects that have not yet reached the design stage must be all-electric.

This measure aligns with the government's overarching sustainability goals and underscores our collective responsibility to safeguard the environment and ensure the well-being of future generations.

By transitioning to all-electric buildings, we take a crucial step towards achieving our climate targets while simultaneously promoting the health and prosperity of the communities we serve.

How we are supporting Victorian health services

The Victorian Health Building Authority is well-prepared for the transformational shift to all-electric public hospitals. Our 'Guidelines for sustainability in healthcare capital projects' already require all-electric infrastructure for facilities under 10,000 square meters and for other facilities to include a plan to transition away from natural gas.

In addition, over the past few years we’ve progressed all-electric designs for all feasibility studies for new projects, regardless of their size. This puts the health system in a favourable position to apply this policy to our significant healthcare infrastructure pipeline.

Which health infrastructure projects are impacted?

All infrastructure projects in the early planning phase will need to meet the requirements of this new policy.

Health services making a submission to the 2023-24 Regional Health Infrastructure Fund are encouraged to review your submissions to align with this new policy.

Projects that are at an advanced design stage, or already under construction are unaffected by the new rules and do not require any adaptations.

Next steps

Our project teams will work closely with health services in the early planning phase.

Should you have any questions or require clarification regarding these changes, please do not hesitate to reach out to your nominated VHBA contact or our Environmental Sustainability team at: sustainability@health.vic.gov.au

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Supporting young people experiencing mental health challenges

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YPARC centres provide around the clock treatment, care and support to young people aged 16-25 who are experiencing mental health challenges and/or psychological distress.

The centres are voluntary, referral-based services. Young people can continue to attend work or school, while receiving the appropriate treatment, care and support they need in a safe, home-like environment

To access YPARC services, a young person needs to have a referral from a local mental health and wellbeing service. This includes Headspace, a general practitioner or other specialist medical practitioner, such as a private psychiatrist, or be referred from an Infant, Child and Youth Area Mental Health and Wellbeing Service.

YPARC centres are live-in facilities that operate 24 hours a day, seven days a week. They provide care and support to young people experiencing mental health challenges such as anxiety and depression.

YPARC services are focused on young people who need short-term care in a quiet and supportive environment - giving them time to rest and focus on themselves, their recovery and wellbeing.

Young people participate in group activities, alongside tailored individual one-to-one support based on their needs and goals

Dependant on their needs, a young person can stay at a YPARC centre for up to 28 days. The average stay is 19 days.

A number of people work at YPARC centres. They can include youth workers, youth peer workers, psychologists, occupational therapists, psychiatrists and other clinicians

No. YPARC centres do not provide withdrawal or rehabilitation services.

Young people using YPARC services are experiencing mental health challenges like depression and anxiety. They benefit from support outside of a hospital or acute inpatient setting.

YPARC centres are discrete facilities that blend into the neighbourhood. Most YPARC centres have 10 bedrooms – so they’re like a big house. They maintain a quiet and tranquil environment to support young people on their recovery journey.

YPARC centres operate 24 hours a day, seven days a week and reflect a residential home, with most of the activity of people arriving and leaving the centre reflecting similar timings to other residential houses.

The final report from the Royal Commission into Victoria’s Mental Health System (Recommendation 21) recommended there is a YPARC centre in each Victorian region.

  • Barwon South West – to be serviced by the new Geelong YPARC centre.
  • Gippsland – to be serviced by the new Traralgon YPARC centre.
  • Grampians – to be serviced by the new Ballarat YPARC centre.
  • Hume – to be serviced by the new Shepparton YPARC centre.
  • Loddon Mallee – there is an existing YPARC centre in Bendigo. The centre is being refurbished.
  • North East Metro – to be serviced by the new Heidelberg YPARC centre.
  • South East Metro – there are existing YPARC centres in Dandenong and Frankston. Both centres are being refurbished.

  • Ballarat
    " "31-39 Durham Street, Newington
    Operated by: Grampians Health
     
  • Geelong
    " "40 Little Fyans Street, South Geelong
    Operated by: Barwon Health
     
  • Heidelberg
    " "Heidelberg Repatriation Hospital, 300 Waterdale Road, Ivanhoe
    Operated by: Austin Health
     
  • Shepparton
    " "5-7 Numurkah Rd and 107-109 Balaclava Road, Shepparton
    Operated by: Goulburn Valley Health
     
  • Traralgon
    " "49-63 Hyde Park Road, Traralgon
    Operated by: Latrobe Regional Hospital

The site selection process undertaken for the new YPARC centres was based on a wide range of factors.

The Victorian Health Building Authority (VHBA) assessed the sites against an extensive Site Evaluation Criteria. This is a technical process that requires specialist input from a site evaluation committee.

The site evaluation committee considers factors such as how the location of the proposed facility links in with the broader community and health system, site features, planning requirements, site access, proximity to related services, connections and links to public transport as well as availability for acquisition.

Given the nature of land availability, community consultation on site selection is not always possible.

YPARC centres are discrete facilities that blend into the neighbourhood. Blink and you’ll miss them!

The new centres will be designed to create a welcoming, safe and home-like environment. Each new centre will have 10 bedrooms, each complete with an ensuite bathroom. They will also include a communal kitchen, dining and living areas, breakout spaces and outdoor garden areas.

The space will provide ample room for leisure, recreational activities and visits from family and supporters.

Yes. Mental health challenges affect young people differently. This means that they can have different needs or preferences on their recovery journey.

That’s why young people with lived and living experience of mental health challenges are being engaged with to help shape the designs for the new YPARC centres.

In some areas of Victoria, young people travel significant distances to access appropriate mental health services and support.

Building YPARC centres in key regional areas gives young people better access to services closer to their family, support networks and local community – which plays a pivotal role in a young person’s recovery journey and enables them to continue their schooling or work.

Once complete, the five new YPARC centres will have the capacity to provide prevention and recovery care services to more than 900 young people each year. This will more than double current capacity.

Expanding Victoria’s YPARC centre network will help ease pressure on hospital beds by providing an alternative to hospital admission with early intervention.

Building the five new YPARC centres – and refurbishing three existing centres across Victoria will create and sustain around 200 jobs during construction.

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More than 75 per cent of mental health challenges begin before the age of 25. That’s why the Victorian Government is working to improve access to mental health support and care for young people through youth prevention and recovery care (YPARC) centres.

The Victorian Government is investing $141 million to upgrade YPARC centres in Bendigo, Frankston and Dandenong and build five new, 10-bed YPARC centres across the state. The new centres will be located in Ballarat, Geelong, Heidelberg, Shepparton and Traralgon.

About youth prevention and recovery care (YPARC) centres

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What is a youth prevention and recovery care centre?

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How can I find out more?

" "

Our frequently asked questions flyer explains how YPARC centres operate, how they are designed, and how they help young people experiencing mental health challenges.

You can view this as an accessible web page or view and download as a PDF (1 MB).

Read more about our YPARC expansion and upgrade program via our dedicated page.

Over 75 per cent of mental health issues begin before the age of 25.

That's why the Victorian Government is working to improve access to mental health support and care for young people.

This includes investing $141 million to deliver five new youth prevention and recovery care (YPARC) centres across Victoria. We'll also be refurbishing three existing YPARC centres.

But what is a YPARC centre? Who do they support? How do they operate? And how can young people access them?

What is a YPARC centre?

A YPARC centre provides support to young people experiencing mental health challenges and/or psychological distress. This includes depression and anxiety which are the leading cause of disability in young people.

Young people aged 16-25 can access YPARC centres.

At the YPARC centre young people receive around the clock treatment and care. The centres are voluntary, referral-based services.

Young people can continue to attend work or school while receiving the appropriate treatment, care and support they need in a safe, home-like environment. Based on their needs, a young person can stay at a YPARC centre for up to 28 days. The average stay is 19 days.

How do YPARC centres help young people?

YPARC centres are live-in facilities. They provide care and support to young people experiencing mental health challenges such as anxiety and depression, 24 hours a day, seven days a week.

YPARC services help young people experiencing mental health challenges by providing short term, live-in treatment.

The supportive and calm environment gives them the chance to focus on their recovery and wellbeing.

At the centre, young people receive tailored one-to-one support based on their needs and goals. They can also take part in group activities with other young people.

YPARC centres do not provide withdrawal or rehabilitation services.

Young people who use the facilities would otherwise be living in their own homes in the local community. Or accessing hospital-based supports or acute inpatient care.

How can young people access a YPARC service?

YPARC services are voluntary, referral-based services.

To access YPARC services, a young person will need a referral from a local mental health and wellbeing service.

This could be:

  • a general practitioner (GP)
  • a specialist medical practitioner
  • Headspace
  • an infant, child or youth mental health and wellbeing service.
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New Melton Hospital Community Consultation Report - What we're doing next

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Conclusion

Through engagement with residents, community groups, partners and stakeholders, we have generated over 1,000 pieces of feedback.

This feedback has provided the Victorian Government with:

  • a greater understanding of what it means to build a new hospital for Melton and Melbourne’s outer west
  • priority ideas and vision around key spaces in and around the new hospital
  • ideas and priorities relating to how cultural safety can be realised
  • the issues and concerns that matter to Melton and Melbourne’s outer west.

Community input and feedback to May 2023 will be made available to shortlisted respondents. This will help them in preparing their proposals to design, construct, finance and maintain the new Melton Hospital.

< Return to report overview

Access all sections of this online community consultation report.


 

Want to print this report?

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The New Melton Hospital community consultation report is also available to view or print as a PDF.
 

Download report as a PDF

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The New Melton Hospital Project has shortlisted consortia to prepare proposals to design, construct, finance and maintain the new hospital.

A successful consortium is expected to be appointed in 2024. Construction will begin shortly after. The new Melton Hospital is set to open its doors in 2029.

The new Melton Hospital is a major infrastructure project. VHBA will work with the successful consortium, Western Health, local council, other government departments and the community. The team will work to minimise disruptions to residents and businesses.

The Victorian Government is committed to keeping the community updated. This may be through construction notices, further information sessions or the project newsletter.

People can also stay updated by:

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New Melton Hospital Community Consultation Report - How we engaged

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Drop-in information sessions at Cobblebank Stadium

Drop-in information sessions at Cobblebank Stadium

These were attended by community members and Western Health staff and volunteers.

Community survey on Engage Victoria

Community survey on Engage Victoria

The survey focused on understanding community healthcare priorities, this was then used to support the business case development.

Online consultation through Engage Victoria

Online consultation through Engage Victoria

This sought specific feedback on key indoor and outdoor spaces.

Targeted stakeholder consultation workshops with hard-to-reach community members

Targeted stakeholder consultation workshops with hard-to-reach community members

This included First Nations people, young families, seniors and carers and individuals with lived and living experience of mental health challenges.

Working sessions with the community consultative committee

Working sessions with the community consultative committee

Print and digital community updates

Print and digital community updates

These updates covered project information, milestones and engagement opportunities.

Slide to Navigate

Engagement activities were promoted via the project website, print adverts in local newspapers, social media, project newsletters and partner channels.

Attendees at information sessions and respondents to the survey were also asked if they wanted to be kept informed about the project.

An email database of over 500 names and addresses has been established, and project newsletters will be distributed at key milestones.

The project team held two drop-in information sessions at Cobblebank Stadium in October 2022. These sessions were to build support for the project, raise awareness and answer questions from community.

The sessions provided an opportunity to clarify project timelines and scope. They also allowed community members to contribute input into the look and feel of key indoor and outdoor spaces.

Approximately 60 community members attended the two sessions.

In 2020, a ‘Future Healthcare in Melton’ online survey asked residents of Melton and surrounding areas for input into:

  • the healthcare services they use
  • what’s important to them
  • what they value.

Over 1,500 community members responded. Their responses helped inform the business case for the new Melton Hospital.

In 2022, a further survey asked what it means to build a hospital for the outer west and sought input on accessibility, wayfinding and the preferred look and feel of the hospital’s design.

Approximately 350 community members responded to the survey.

The CCC met six times, including:

  • an induction session in September 2022
  • four working sessions to generate and prioritise ideas for the new hospital.

Working session 1: Tour of new Footscray Hospital

In October 2022 the CCC toured the site of the New Footscray Hospital.

The group discussed the public private partnership (PPP) model and learned how the feedback from the CCC and community helped shape the design.

Working session 2: Vision, aspirations and community assets

In February 2023, the CCC met at Western BACE, Cobblebank.

The committee worked in three groups, completing the following sentences to workshop ideas:

  • ‘Building the new hospital will mean…’
  • ‘The unique things about the outer west are…’
  • 'When building the new Melton Hospital, our greatest hopes are…’

This exercise generated over 150 ideas. The groups then prioritised the ideas they found most important.

Working session 3: Creating a safe and welcoming environment

In March 2023, the CCC met to discuss wayfinding and access, cultural safety and connections to the Cobblebank Precinct. Members shared their ideas and priorities about:

  • arriving/departing the hospital: considering connections, accessibility and safety when arriving and departing a hospital
  • navigating your way around the hospital: what would make it easier to find your way around the new hospital?
  • creating a safe and welcoming environment: what makes visiting a hospital challenging? What does cultural safety look like? What are some of the features/services you’d like to see to help you feel welcome, safe and supported?

Over 140 ideas were generated at this session.

Working session 4: Look and feel of indoor and outdoor spaces

In April 2023, the CCC met to share their ideas and priorities about the new hospital’s design for key areas. The workshop included a presentation from the project architects on design objectives and principles.

Committee members were invited to share thoughts on:

  • hospital look and feel
  • shared spaces such as main foyer and waiting rooms
  • outdoor features, such as landscaping and greenery
  • public artwork.

Over 105 ideas were generated at this session.

In May 2023, consultation workshops were held with hard-to-reach community members, including First Nations, young families, seniors and carers, and individuals with lived experience of mental health.

In a safe and inclusive environment, we asked participants to share their experiences and ideas around the theme: creating a Melton Hospital that is accessible, inclusive and welcoming.

Over 160 ideas were generated at these sessions.


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2. Community engagement overview

Learn about the project’s key engagement objectives, scope, committee and working group.

Up next >

4. What we heard

See the timeline of our community engagement and learn what we uncovered about community ideas and priorities.


 

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The project was funded as part of the Victorian State Budget 2022/23. Since then, VHBA has conducted extensive stakeholder and community engagement to seek input and priorities around key areas.

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New Melton Hospital Community Consultation Report - Community engagement overview

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Key engagement objectives

The project’s key community engagement objectives were to:

  • raise awareness of the project
  • better understand community impacts and areas of concern
  • keep communities updated on progress, including scope and timelines
  • provide community engagement opportunities
  • reach vulnerable and hard-to-reach community groups.

Community influence

The engagement process sought and considered feedback on topics including:

  • community’s aspirations and values
  • accessibility
  • wayfinding
  • cultural safety
  • look and feel of the hospital’s design.

Input captured through these key engagement objectives is detailed in this report, which has been provided to shortlisted consortia for consideration as they develop their proposals.

Graphic of three people talking

Scope of engagement

During key stages of the project, community members and key stakeholders have been engaged and provided an opportunity to share their experiences and feedback, including:

Inform the community on project milestones and opportunities to contribute through social media campaigns, print advertising and website and media updates.

Consult with the broader community and Western Health staff and volunteers through information sessions, online surveys and workshops. Ensuring the local community had the opportunity to provide feedback and ideas, ask questions and raise any concerns.

Collaborate with the New Melton Hospital Community Consultative Committee (CCC), established to provide a voice for Melbourne’s outer west community. Provided considered advice on key areas such as

  • community aspirations and values
  • accessibility
  • wayfinding
  • cultural safety
  • look and feel of the hospital’s design.

Collaborate with key local groups including First Nations Australians, seniors and carers, young families, and people with lived experience of mental health challenges to seek ideas and priorities around key spaces for the new hospital.

A CCC has been established for the new Melton Hospital, providing a forum for the local community to participate in the project’s planning and development through open dialogue and collaboration.

The committee is the voice for Melbourne’s outer west communities in relation to the new hospital. and provides considered advice on a range of issues.

The New Melton Hospital CCC is chaired by Steve McGhie MP, Member for Melton. Members were selected across gender, age, interests and background to ensure a diverse representation, local knowledge and perspective.

The CCC met regularly between September 2022 and May 2023 to provide input into this report and will continue to be consulted on an as needs basis as the project progresses.

The New Melton Hospital CCC members are:

  • Member for Melton, Steve McGhie (Chair)
  • Russell Harrison, CEO, Western Health
  • Roslyn Wai, CEO, Melton City Council
  • Tina Skliros, Director of PPP Projects, VHBA
  • Jordan Casey, Manager of Aboriginal Health, Policy & Planning, Western Health
  • Corinne Erle Area Manager, Clinical Operations, Ambulance Victoria
  • Alan Perry, community member
  • Amit Cheema, community member
  • Andrew McDermott, community member
  • Brianna Mitchell, community member
  • Carmen Martin Issifu, community member
  • Daniel D’Souza, community member
  • Erwin De Mesa, community member
  • Hajar Chlihi, community member
  • James Hargreaves, community member
  • Jenny Brown, community member
  • Kersty Brown, community member
  • Vickii Warburton, community member.

A joint VHBA, Western Health and Melton City Council Communication and Engagement Working Group has been established.

This is part of the project’s governance structure and responsible for coordination, development and management of the project’s communications and engagement activities.

The working group helped identify stakeholders and community representatives to be engaged.

This included through existing networks and forums. The working group’s communication channels were also used to promote engagement opportunities.

June 2020

  • Engage Victoria online survey

November 2020

  • Community survey feedback report published

June 2022

  • Communications and Engagement Working Group established
  • Community Consultative Committee (CCC) expression of interest released

August 2022

  • ‘How we’re building Melton Hospital’ community education campaign

September 2022

  • Engage Victoria online survey
  • CCC meeting 1

October 2022

  • Community information sessions at Cobblebank Stadium
  • CCC meeting 2
  • ‘What would the community like to see in the new Melton Hospital?’ interviews with community members and social media campaign.

January 2023

  • Project e-newsletter to announce release of Expressions of Interest

February - April 2023

  • CCC meeting workshops 3- 5

May 2023

  • CCC meeting 6
  • Targeted stakeholder workshops

June 2023

  • Announcement of shortlisted bidders
  • Release of RFP announcement: Project e-newsletter and social media campaign.

July 2023 – mid 2024 (planned)

  • Community consultation report published
  • Next phase of communications: raising awareness of the project scope and timelines while procurement process is underway, engagement with project site neighbours ahead of the start of construction in 2024


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1. Introduction

Learn about the project background and hear from the New Melton Community Consultative Committee.

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3. How we engaged

Find out how we sought meaningful input from the community.


 

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The Victorian Government is committed to community engagement. This includes providing meaningful opportunities for input, as well as and regular updates so the community can have their say and stay informed as the project progresses.

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New Melton Hospital consultation: Engagement
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New Melton Hospital Community Consultation Report - Introduction

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A message from the community consultative committee

The New Melton Hospital Community Consultative Committee represents the different corners of the outer West and our diverse community at large. The prospect of a new hospital in Melton has brought us all together.

Hearing that the land had been acquired and the wheels were in motion for the project to come to life brought everyone hope that what we had been hearing for years was finally coming to fruition for the outer West. We weren’t forgotten, and our community will have all the resources it needs right at our doorsteps.

Through a series of meetings and workshops we worked together to put our ideas forward on behalf of our respective community groups. As we worked through what was important for each of us, some common themes emerged.

What stood out was a desire to ensure the new hospital complimented what the outer West already provides us – diversity, community, and natural landscape.

Our vision for the new Melton Hospital is for it to be a successful addition to our thriving outer West community that aligns with the rich culture the land is being built upon, while respecting the environment and the people it’s surrounded by.

We want a hospital that is a safe, bright, and welcoming space, accessible for all with strong connections to the outdoors within. We discussed the importance of technology to make it easy to navigate and understand for the young, elderly, English and non-English speaking community members.

We prioritised green spaces, Aboriginal and local artwork and the use of natural light throughout. We talked about a hospital that will attract great staff who will feel proud of their workplace, with a cutting-edge environment that fosters great care for all. 

Pedestrian and transport links are also important to us, including adequate parking at a reasonable price and easy access for staff to live and work locally.

While larger than its Melton cousin, we had the pleasure of visiting the site of the new Footscray Hospital and seeing first-hand a large public hospital coming to life.

Standing on what will be a third floor, we saw what was possible. Once construction starts on our new Melton Hospital, it will be truly magical.

While at the moment it’s vacant land, it will soon be scaffolding, trucks and tradies in and out. And before you know it, the new Melton Hospital be part of our bustling community for many generations to come.

We’ve worked hard to be the community’s voice, to question the outcomes, to think ahead, and to best represent all of you. We hope you’ll be proud of what we’ve achieved.

The New Melton Hospital Community Consultative Committee.

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Project background

The Victorian Government has committed more than $900 million to deliver a new Melton Hospital.

Melton is one of the fastest growing communities in Australia. The new Melton Hospital is being built to meet the growing demand for health services in Melbourne’s outer west.

The brand-new hospital will help outer west communities get the care they need, closer to home. These communities include Caroline Springs, Rockbank, Melton and Bacchus Marsh.

The new hospital will be built in the future Cobblebank Metropolitan Activity Centre at 245A Ferris Road, Cobblebank.

It will feature:

  • a 24-hour emergency department
  • at least 274 beds
  • an intensive care unit
  • maternity and neonatal services
  • mental health services
  • radiology services
  • ambulatory care.

Once open, the hospital will treat:

  • around 130,000 patients each year
  • almost 60,000 emergency patients each year
  • construction is expected to start in 2024 and be finished in 2029.

The new Melton Hospital is being delivered as a public private partnership under the Partnerships Victoria Framework.

Melton Hospital will be a public hospital, with all clinical health services operated and provided by Western Health.


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Report overview

Read about the purpose of the report and navigate to the different sections.

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2. Community engagement overview

Learn about the project’s key engagement objectives, scope and the formation of the committee and working group.


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New Melton Hospital consultation: Introduction
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Last updated: 30 June 2025