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Ambulance Victoria Development Program

The Victorian Government has committed more than $280 million since 2015 to the Ambulance Victoria Development Program. This program aims to upgrade and rebuild ambulance branches to provide better working conditions for paramedics and ensure lifesaving emergency care is available for all Victorians.

We know that Victorians rely on the expertise, compassion and commitment of our paramedics. We also know that paramedics need modern, purpose-built workplaces, and the latest equipment to stay safe at work and deliver the best care.

That’s why we’re upgrading and building new ambulance branches across Victoria. Modern, advanced and well-located ambulance branches mean Victorians can receive the best lifesaving emergency care, now – and into the future.

MORE THAN $280 MILLION
MORE THAN $280 MILLION

FUNDING SINCE 2015

MODERN
MODERN

FACILITIES

MORE
MORE

LOCATIONS ACROSS VICTORIA

IMPROVED
IMPROVED

SECURITY FOR PARAMEDICS

We are upgrading and rebuilding ambulance branches across Victoria and fixing branches that are in need of repair.

The features of each ambulance branch will be designed to meet the needs of the location and the community it serves, and may include:

  • dedicated ambulance response bays
  • modern amenities
  • rest and recline rooms
  • training facilities
  • staff parking
  • longer term accommodation facilities
  • better security
  • better storage.

The Ambulance Victoria Development Program aims to achieve the following benefits:

Access to services

Upgrading and renewing high priority ambulance branches will enable our paramedics to provide lifesaving emergency care and regular ambulance services in more locations across Victoria.

Safety and wellbeing for paramedics

New and refurbished ambulance branches will mean improved safety and wellbeing for ambulance staff and paramedics, including:

  • secure car parking
  • improved medication management systems
  • increased capacity to provide support staff at single officer branches.

Sustainability

We use modern designs and materials alongside environmentally sustainable building practices. This delivers greater operational efficiency with a reduced impact on the environment.

Local economy

We are partnering with local trades and businesses to construct and upgrade ambulance branches across Victoria. This supports local jobs through employment opportunities and the purchasing of local materials.

Our relationship with our neighbours is important to us and we are committed to minimising disruption as much as possible, while we deliver this vital health infrastructure project for the local community.

Construction impacts may include increased vehicle and people movement in the area, and localised noise and dust.

These impacts will be regularly monitored and minimised wherever possible. All works will be carried out in accordance with approved Environment Protection Authority and Council guidelines, and within approved construction work hours.

Across our sites, traffic management will be in place to minimise impacts and to ensure the safety of pedestrians, cyclists and road users.

Ambulance branches serve as a respite area for paramedics between call-outs, a secure garage to house and manage ambulance vehicles, and as an administrative base for paramedics.

The types of activities generally undertaken include:

  • administrative tasks associated with management of the branch and patients that have been transported to and from hospital. Patients are never transported back to ambulance branches
  • restocking of ambulance vehicles
  • accepting delivery of goods and collection of goods, such as general waste.

Staffing

There are generally two paramedics per ambulance vehicle. In addition, there may be a visiting supervisor in attendance, mainly during business hours. It is not uncommon for an ambulance team to be away from the site attending to cases for a large portion of their shift.

Vehicles

Each ambulance branch is designed to accommodate the required emergency vehicles for the area. This may include a mix of stretcher ambulances and sedan vehicles.

Vehicle movements vary from day to day, however often paramedics do not return to ambulance branches in between cases but go directly to the next case, returning at change of shift.

Even in urgent cases paramedics are trained to approach all cases with caution and in a safe manner and will take appropriate care while driving.

Lights and sirens

Every minute that goes by not only decreases the chances of surviving a major emergency, such as cardiac arrest, but also affects a patient’s quality of recovery. It is therefore essential that paramedics who are highly trained in helping to save lives, reach patients as quickly as possible.

Paramedics understand sirens – or the prospect of the use of sirens – can be distressing to the community and therefore adopt an attitude of caution, thoughtfulness and respect towards the neighbourhood.

  • Sirens are generally turned on only when necessary (Code 1 call-outs) to warn other road users, once the vehicle has left the branch.
  • Sirens are generally not used in residential streets, especially at night.
  • Lights and sirens on ambulance vehicles are used for approximately half of all cases.
  • Paramedics will generally only use one or both when conditions require them for safe vehicle egress and public safety.
  • Ambulance lights can be used independently of the sirens.

Unlike fire stations, ambulance branches do not have a continuous siren. No other activities at any given ambulance branch will have a major noise impact on surrounding areas.

General noise

When occupied, an ambulance branch generates a similar amount of noise as a normal domestic residence. When paramedics are present, their usual tasks include attending to administrative duties, restocking or cleaning the interior of ambulance vehicles or resting.

Ambulance branches do not have a PA system as paramedics are contacted by hand-held radios and pagers.

This program is being delivered by the Victorian Health Building Authority in partnership with Ambulance Victoria.

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News

An ambulance driving along a country road

10 November 2023

Three new ambulance branches open their doors

Construction is complete on the new Gisborne and Oak Park ambulance branches. Work has also finished on the first stage of the new Inglewood Ambulance Branch.
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Artist impression of the exterior of Euroa Ambulance Branch

27 October 2023

Builders appointed for regional ambulance branches

Builders have been appointed to construct new ambulance branches in Euroa and Yarram and upgrade the Ocean Grove Ambulance Branch.
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Artist's impression of Avoca Ambulance Victorian Branch

10 August 2023

Builders appointed for new ambulance branches

Builders have been appointed to construct new ambulance branches in Avoca, Maribyrnong, and Paynesville.
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Trent Burke wearing a hard hat and hi vis construction vest at a worksite. He is standing with another man wearing a hard hat facing away from the camera.

26 May 2023

Meet Senior Executive Director Trent Burke

Senior Executive Director Trent Burke talks about delivering high-quality health, mental health and aged care facilities across Victoria.
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The driveway and entrance of the new Melton West ambulance branch

11 April 2023

New ambulance branch opens in Melton

A new 24-hour, multi-million-dollar ambulance branch is now open in Melton.
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The outside of the new Ararat Ambulance Victoria branch

27 March 2023

Ararat Ambulance Branch: Upgrades complete

A multi-million-dollar upgrade of the Ararat Ambulance Branch is now complete.
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Artist impression showing the street view of the new Forster Ambulance Branch

06 March 2023

Boosting ambulance resources in Gippsland

It’s been a busy start to 2023 with construction starting on two new ambulance branches in Gippsland – and a third on the way.
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Artist impression of the Craigieburn ambulance branch

19 December 2022

Work progressing on new ambulance branches

Builders have been appointed and works are underway on new ambulance branches across the state.
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13 October 2022

New ambulance branch opens in Lilydale

Ambulance resources in Melbourne’s outer east have been given a boost with a new 24-hour ambulance branch now open in Lilydale.
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Artist impression showing the front and side exteriors of the Ararat ambulance branch from Basham Street, Ararat

18 August 2022

Construction begins on regional ambulance branches

Construction has begun on ambulance branches at Ararat, Inglewood and Rochester
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Artist impression of the Inglewood ambulance branch

03 June 2022

New and upgraded ambulance branches on the way

We’ve appointed builders to construct new ambulance branches in Inglewood, Karingal and Rochester, and refurbish the Ararat ambulance branch.
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An ambulance entrance

12 May 2022

Templestowe ambulance branch opens

Ambulance resources in Melbourne’s north-east have been given a boost with a new 24-hour ambulance branch now open in Templestowe.
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An artist impression of the Clyde North ambulance branch

11 May 2022

Clyde North ambulance branch construction begins

Construction has begun on a new 24-hour ambulance branch in Clyde North.
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Artist's impression of Ambulance Victoria Clyde North branch

14 February 2022

Clyde North, Epping and Oak Park AV branches

Builders have been appointed to construct new ambulance branches in Clyde North, Epping and Oak Park.
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' '

25 January 2022

Four new ambulance branches underway

Construction has started on new ambulance branches in Moe, Warragul, Mornington and Lilydale.
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An ambulance driving along a country road

05 January 2022

Ambulance Victoria Morwell - Community session

This online community information session discussed the new Ambulance Victoria branch proposed to be located on English Street in Morwell.
  • 5.00 pm - 6.00 pm
  • Online Event
Past event
Artist's impression of the Taylors Lakes Ambulance Victoria branch

22 December 2021

Ambulance branches for Taylors Lakes and Melton

We're boosting ambulance resources in Taylors Lakes and Melton, giving paramedics the facilities and support they need to quickly respond to local emergencies.
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A view of the Kew ambulance branch from the front showing a driveway and gardens

07 December 2021

New Kew ambulance branch opens

Communities in the City of Boroondara now have a new ambulance branch at Kew.
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' '

25 June 2021

New ambulance branches for Moe and Warragul

May Constructions has been appointed to build new ambulance branches in Moe and Warragul, with construction expected to start in July 2021.
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' '

25 June 2021

New ambulance branches for Mornington and Lilydale

Bowden Corporation has been appointed to build new ambulance branches in Mornington and Lilydale, with construction expected to start in July 2021.
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VHHSBA-Health-Eltham-Ambulance-Branch-promo

26 February 2021

Site secured for the Clyde North ambulance branch

A site has been secured, and the design and planning of a brand-new state-of-the-art ambulance branch for Clyde North is underway.
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The exterior of the Watsonia ambulance station

28 October 2020

New Watsonia ambulance branch opens

Communities in the City of Banyule now have a new ambulance branch at Watsonia North.
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The exterior of an ambulance station against a blue sky

20 August 2020

Ambulance branches: Mount Waverley and Dandenong

State-of-the-art ambulance branches are now open in Mount Waverley and Dandenong, giving more Victorians access to improved emergency care.
News
Doncaster ambulance branch

17 February 2020

Doncaster ambulance branch construction begins

Construction is officially underway on the new Doncaster ambulance branch.
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Bacchus Marsh ambulance branch

13 February 2020

Bacchus Marsh ambulance branch opens

Minister for Ambulance Services Jenny Mikakos today opened the new Bacchus Marsh ambulance branch on Gisborne Road.
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Paramedics outside the new Port Fairy ambulance branch

18 December 2019

Port Fairy and Winchelsea ambulance branches open

More Victorians can now access improved emergency care with the opening this week of the Port Fairy ambulance branch and the Winchelsea ambulance branch.
News
Artist's impression of the Mt Waverley ambulance branch

11 December 2019

New Mount Waverley ambulance branch being built

Construction began this week on Mount Waverley’s new 24-hour ambulance branch.
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Swan Bay ambulance station

27 November 2019

New ambulance branches open in Broadford, Swan Bay

Victorian communities and visitors will receive improved emergency care with the opening of two new ambulance branches in Mitchell Shire and the Bellarine Peninsula.
News
Tatura ambulance branch

18 September 2019

Tatura’s first ambulance branch opens

Doors have opened on Tatura’s first ever ambulance branch, meaning faster response times in medical emergencies for the people of Tatura and Greater Shepparton.
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VHHSBA-Health-Ambulance-Victoria-Mernda-opening-July2019-promo

29 July 2019

Mernda’s first ambulance branch opens

Mernda and surrounding areas can now receive faster response times to life-threatening medical emergencies with the opening of a $4.1 million ambulance branch.
News
VHHSBA-Health-Ambulance-Victoria-Diamond-Creek-opening-promo

08 April 2019

New Diamond Creek ambulance branch opens

Diamond Creek and surrounding areas can now access to round-the-clock emergency care with the opening of a new $2.5 million state-of-the-art ambulance branch.
News
VHHSBA-Health-Ambulance-Victoria-Winchelsea-construction-begins-Feb2019-promo

27 February 2019

Winchelsea’s first ambulance branch taking shape

With construction underway on a new ambulance branch in Winchelsea, Surf Coast communities can soon look forward to even faster emergency response times.
News
VHHSBA-Health-Ambulance-Victoria-Bacchus-promo

15 February 2019

Building begins on Bacchus Marsh ambulance branch

The Bacchus Marsh and Moorabool Shire communities will access better and faster emergency care with a new ambulance branch due to open in late 2019.
News
VHHSBA-Health-Ambulance-Victoria-Murchison-external-promo

26 October 2018

Ambulance branches for Sale, Traralgon, Murchison

Sale, Traralgon, Murchison and surrounding communities will receive faster emergency care now that three new ambulance branches have opened their doors.
News
VHHSBA-Health-Ambulance-Victoria-Tatura-external-render-promo

24 October 2018

Tatura and Broadford ambulance branches progress

The sod has been turned on new ambulance branches in Tatura and Broadford today, signalling the start of early works.
News
VHHSBA-Health-Eltham-Ambulance-Branch-promo

31 August 2018

The new Eltham Ambulance Branch opens its doors!

The new Eltham Ambulance Branch is home to 40 paramedics and will help meet increasing demand from within the growing Eltham community.
News
VHHSBA-Health-Eltham-Ambulance-Branch-promo

28 May 2018

New Eltham ambulance station close to completion

The Victorian Government’s rebuild of the state’s ambulance system has reached another milestone, ‘topping out’ the new $1.6 million Eltham ambulance station.
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Last updated: 21 May 2024